TERMS

These terms and conditions may be updated from time to time. These Terms & Conditions are current as at October 2020.

Colours & Finishes

Colours and finishes are displayed as accurately as possible. Due to individual screen settings and monitor calibrations colours cannot be guaranteed.

Postage

- Australian standard postage & handling - $2

- Australian trackable postage & handling - $8

FREE POSTAGE FOR AUSTRALIAN ORDERS OVER $100

- Overseas standard postage & handling - $10*

- Overseas trackable postage & handling - $25*

* (international customers will be responsible for local duties and taxes)

– All orders will be shipped within 1-3 business days. Australian deliveries take between 3-5 business days whilst international delivery takes between 7-14 business days depending upon local border arrangements.

– Australia Post mail is used to send all orders unless express delivery is required which will be at customer cost.

Pricing

All pricing is in Australian dollars and includes GST.

Privacy

Under no circumstances will we sell or receive payment for licensing or disclosing your personal information.

Copyright

All products, designs and images on this website are protected by copyright and owned by the individual artist or Pasteup.

Returns and exchanges

Returns with a full refund or replacement goods are accepted for online orders only if the product is in the condition you received it and must be sent back to us in Melbourne within 7 days of delivery. Please contact us to discuss the return and refund prior to sending the goods back. After 7 days Lord Coconut has the right to refuse a request for a refund or exchange unless refund comes under Australian Consumer Law.

Refunds

Refunds are not possible unless the item is severely damaged or deemed faulty as part of the manufacturing process as per Australian Consumer Law. If there is a minor manufacturing fault/damage the item will be repaired without cost to the customer as per Australian consumer law.